Emirates Airlines ORD Terminal +1-855-742-0149

Traveling internationally through Chicago O’Hare International Airport (ORD) is a seamless experience when flying with Emirates Airlines. Known for its exceptional service, luxurious amenities, and commitment to passenger comfort, Emirates Airlines maintains high standards even before passengers board their flights. At ORD, Emirates operates from Terminal 5, which is the airport’s designated terminal for international travel.

If you’re flying to or from Chicago with Emirates Airlines, understanding how Terminal 5 works — from check-in and lounges to boarding and arrival — will help ensure a smooth and efficient travel experience. In this comprehensive guide, we will walk you through every detail of the Emirates Airlines ORD Terminal making your journey easier and more enjoyable.

Overview: Emirates Airlines at ORD Terminal 5

Chicago O’Hare International Airport (ORD) is one of the busiest and most well-connected airports in the world. Emirates Airlines, which offers nonstop service between Chicago and Dubai, operates exclusively from Terminal 5, the terminal reserved for nearly all international flights.

Terminal 5 has undergone significant upgrades in recent years to improve the passenger experience. These renovations have introduced more modern amenities, enhanced security screening, improved shopping and dining areas, and greater passenger flow efficiency — all aligned with the premium travel experience that Emirates is known for.

Check-In Process at Emirates Airlines at ORD Terminal

Passengers flying Emirates from ORD should arrive at Terminal 5 at least three hours before their scheduled departure to allow sufficient time for check-in, security screening, and boarding. Emirates typically operates one daily flight between Chicago and Dubai, and the airline maintains a dedicated check-in area at the terminal.

The check-in area is clearly marked and staffed by experienced professionals. Emirates provides:

• Separate check-in lanes for First Class, Business Class, and Economy Class passengers.
• Dedicated counters for Skywards Platinum, Gold, and Silver members.
• Bag drop facilities for those who check in online or via the Emirates app.
• Assistance with special requests and oversized baggage.

Travelers can also take advantage of online check-in, which opens 48 hours prior to departure, to reduce time spent at the counter.

Security and Immigration at Terminal 5

Once check-in is complete, passengers proceed to the TSA security screening area, followed by customs and immigration checks. Terminal 5 is equipped with Automated Passport Control (APC) kiosks, which speed up the process for U.S. and Canadian passport holders. Global Entry is also available for approved travelers, providing expedited clearance.

Emirates staff are on hand throughout this process to assist and guide passengers, ensuring that even first-time international flyers feel at ease.

Emirates Lounge Access at ORD Terminal 5

Emirates Airlines is synonymous with luxury, and while it does not operate a branded Emirates Lounge at ORD, it partners with select lounges to ensure premium travelers still receive a first-class experience.

Eligible travelers include:

• First Class passengers
• Business Class passengers
• Skywards Platinum and Gold members

Depending on availability, Emirates premium passengers may be provided access to lounges such as the Swissport Lounge or the Air France Lounge within Terminal 5. These lounges offer:

• Comfortable seating with ample space and privacy
• Complimentary snacks and hot meals
• Alcoholic and non-alcoholic beverages
• Free Wi-Fi and charging ports
• Flight information displays
• Business services and reading material

Lounges provide a calm and relaxing environment, allowing travelers to unwind or work in peace before boarding their flight.

Dining and Shopping at Terminal 5

Passengers flying Emirates Airlines from ORD Terminal 5 can enjoy a wide variety of dining and shopping options. With recent renovations, Terminal 5 now boasts an impressive lineup of local Chicago eateries, international cuisine, coffee shops, and healthy food choices. Whether you want a quick snack or a sit-down meal, there are options for every preference.

Popular dining options include:

• Classic American fare
• Local Chicago-style deep-dish pizza
• Global fusion cuisines
• Vegan and vegetarian-friendly menus

Shopping is equally satisfying, with duty-free stores offering everything from high-end cosmetics and fragrances to spirits, fashion accessories, and electronics. Terminal 5 also has retail outlets selling travel essentials, souvenirs, and luxury items, giving passengers plenty to browse while waiting to board.

Boarding Emirates Flights at ORD Terminal 5

Gate assignments for Emirates flights are well-organized and clearly marked within Terminal 5. Boarding usually begins approximately 45 minutes prior to departure and follows a structured process based on travel class and seating zones.

First and Business Class passengers, as well as Skywards Elite members, are granted priority boarding, ensuring they can comfortably settle into their seats ahead of general boarding.

Terminal 5’s gate areas are modern, with charging stations, flight information displays, and comfortable seating. Boarding staff make announcements in a timely and organized fashion to keep the boarding process smooth.

Arrival at ORD with Emirates Airlines

For those arriving in Chicago via Emirates Airlines, the arrival process is located in the same Terminal 5. After deplaning, passengers proceed directly to passport control, baggage claim, and U.S. Customs and Border Protection (CBP).

ORD Terminal 5 features:

• Multiple immigration lines
• APC kiosks for faster processing
• Helpful signage and staff
• Clearly marked baggage claim belts
• Lost and Found services if needed

Once baggage is collected and customs are cleared, passengers exit into the public arrivals area of Terminal 5, where they can connect to ground transportation options.

Ground Transportation from Terminal 5

Whether you’re arriving or departing, Terminal 5 at ORD is well-connected to all major transportation services, including:

• Ride-shares and taxis: Designated pick-up zones outside arrivals
• Rental car services: Shuttle buses to the Rental Car Center
• Public transportation: Access to the CTA Blue Line via the airport’s ATS (Airport Transit System)
• Hotel shuttles: Many nearby hotels offer free pick-up and drop-off services

If you’re connecting to another terminal, the Airport Transit System offers quick and convenient access between terminals, operating 24/7.

Conclusion

Flying Emirates Airlines from ORD Terminal 5 offers travelers a refined and efficient airport experience. With world-class customer service, well-designed check-in procedures, access to comfortable lounges, and a variety of shopping and dining options, the terminal enhances the premium journey that Emirates is known for. Whether you’re departing to Dubai or arriving in Chicago, the Emirates Airlines ORD Terminal delivers a seamless travel experience from start to finish. Combining luxury, convenience, and excellent airport facilities, it stands out as one of the top international travel experiences in the United States.